Join our successful & fast-growing Company
The Jacob Group of Companies offers a vast variety of career opportunities in the Automotive, Agricultural, Hospitality, IT & Steel Fabrication industries.
There are opportunities to develop skills in different fields throughout the company, making the possibilities endless as you continue to grow as a person.
If you feel you have the passion and drive to succeed in a diverse and ever-evolving environment, as well as being a customer-focused team player apply today.
We offer :
- Long term employment
- An ongoing personal development program
- In house and franchise training
- A modern, clean and efficient working environment
- Employee Benefits & Discounts
Employee Benefits:
- Accommodation Discounts
- Movie Ticket Discounts
- Servicing Discounts
- Vehicle Purchase & Hire Discounts
- Special Banking Rates
Service and Parts Interpreter – Myrtleford
Daily ordering of parts.
Stocking and supply of parts to retail clients.
Stocking and ordering parts to the busy workshop.
Attending to customers’ enquiries in person, via phone or by e-mail.
Scheduling customer service orders, utilising company software.
Collating and translating symptoms to repair orders that can be clearly understood and diagnosed by technical staff.
Offering exceptional customer service experience.
TRainee Service Advisor – Jacob Toyota
Greet and assist customers in a friendly and professional manner.
Listen to customer concerns and inquiries regarding vehicle service and maintenance.
Schedule service appointments and follow up with customers to ensure satisfaction.
Provide accurate information about services, pricing, and timelines.
Communicate effectively with the service team to ensure timely and efficient service delivery.
Finance & Insurance Salesperson – Wodonga
Offer finance and a full range of insurance products to all eligible customers
Ensure that all eligible products are explained in a documented, structured and disciplined way so that customers can make informed decisions
Prepare and submit finance applications
Comply with finance and insurance legislation, regulations and industry codes
To assist the Sales team with finance options
Quality Control – Wodonga
To assist management in implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels
Plan by maximising the number of hours sold, driving revenue per transaction
Maximise quality and overall efficiency.
Lead, motivate, coach and develop the team to achieve daily objectives.
Conduct all final road tests to ensure all work is carried out and completed to a satisfactory standard
Ensure that the manufacturer’s warranty standards are adhered to at all times.
Finance & Insurance Salesperson – Wodonga
Offer finance and a full range of insurance products to all eligible customers
Ensure that all eligible products are explained in a documented, structured and disciplined way so that customers can make informed decisions
Prepare and submit finance applications
Comply with finance and insurance legislation, regulations and industry codes
To assist the Sales team with finance options
Production Manager – Wodonga
Program & manage daily work scheduling for all smash repair processes
Troubleshooting & allocating work effectively
Effective management of quality control, including check-in/out of incoming vehicles & inspection of outgoing vehicles
Ensure the team is efficient and productive
Motivate, monitor & support staff in their daily activities
Carry out repairs to smashed/damaged motor vehicles
Quality control
Report to Operations Manager
OUR FAMILY VALUES
We are proud of our values and always strive towards them in everything that we do.
PEOPLE
People are the source of our strength
We employ people that fit and have the same core values
Our people deem excellence as a habit not a goal
PASSION
Always exhibit passion in everything we do
Passion to deliver on our promises
Passion for exceeding expectations
PROFESSIONAL
Always act with integrity
Providing quality service, being reliable & responsible
Never stop learning, growing & changing
PRIDE
Take pride & care in everything we do
We are proud to do everything with our heart & mind
We take pride in contributing to our community & environment