Replace windscreens and body glass on cars, trucks, buses and earthmoving machines

Repair cracked or chipped windscreens

Travel to customers’ homes and work premises

Troubleshooting

Diagnosing, servicing and repairs

Outbound and on-site work

Preparation of vehicles for tinting

Removing door trims

Application of Film

Customer Service

Growing the team and business

Training and mentoring

The position will involve counter and phone sales, and quoting

Detailing of vehicles

General Administration duties

Driving and ferrying of vehicles

General vehicle and equipment maintenance

Attending to customers over the phone, by email and face to face

Opening and closing rental agreements

General Administration duties

Driving of vehicles

Cleaning of vehicles

Registration of New, Used & Demo vehicles

Registration renewals

Cancelling and swapping of number plates

Ensure compliance with registration guidelines

Data Entry

Assisting the team with deals processing, accounts and reception cover

Ad-hoc administration duties

Scheduling customer service orders, utilising company software and achieving challenging time restraints

Collating and translating vehicle symptoms to repair orders that can be clearly understood and diagnosed by technical staff

Preparing invoices and closing repair orders promptly, consistent with company guidelines

Delegating and scheduling of work

Overseeing warranty

Motivating and leading the service team

Ability to maximise profitability

Reporting on department performance

Staff training and development

You will be trained in :
-all aspects of troubleshooting

-diagnosing

– servicing

-Repairs

Why Join Us? 

• Career Progression – Ongoing training, mentorship and professional development
• Fantastic Team Culture – Join a friendly, close-knit team who values hard work and respect
• Modern Facilities – Continue to learn and upskill with the latest technology and fantastic workshop
• Apprenticeship Bonus – We offer an apprenticeship bonus

Repair, replace and fit tyres

Tyre diagnosis

Balancing of wheels

Alignment of wheels

Rotation of wheels

Trouble Shooting

Diagnosic

Servicing & repairs

Earn as you learn! Become qualified!

You will be trained in all aspects of heavy vehicle servicing and repairs. 

VW, Audi or Skoda experience beneficial

troubleshooting

Diagnosing

Servicing and repairs

You will be trained in aspects of troubleshooting, diagnosing, servicing and repairs.

Perform wheel alignments on passenger and commercial vehicles

Meeting timeframes

Perform duties to high standards

Fitting accessories

Attending to customers’ enquiries in person, via phone or by e-mail

Scheduling customer service orders, utilising company software

Collating and translating vehicle symptoms to repair orders that can be clearly understood and diagnosed by technical staff

General Administration tasks

Motorbike maintenance

Repairs

Servicing

Parts interpreting

Sales of parts

Preparing service and repairs bookings

Assisting with sales of bikes

General Administration tasks

Motorbike maintenance

Repairs

Servicing

Daily warehousing of parts

Stocking and supply of parts for the workshop

Stocktake

Program & manage daily work scheduling for all smash repair processes

Troubleshooting & allocating work effectively

Effective management of quality control, including check-in/out of incoming vehicles & inspection of outgoing vehicles

Ensure the team is efficient and productive

Motivate, monitor & support staff in their daily activities

Carry out repairs to smashed/damaged motor vehicles

Quality control

Report to Operations Manager

Cleaning of vehicles

Polishing and buffing of vehicles

Customer drop off and pick up

Dismantle and reassemble vehicles

Stripping vehicles

Minor & Major smash repairs

Repair damaged motor vehicles with specialist equipment and tooling

Minor & Major smash repairs

Repair damaged motor vehicles with specialist equipment and tooling

Receiving payments within the company

Verify all outgoing invoices and transaction statements

Maintain excellent financial records

Mail or email invoices to customers daily, review and process credit memos, and reconcile customer receivable balances

Review daily cash receipts and allocate payments against specific transactions

Ensure correct coding of all customer invoices and payments in the accounting system

Maintain and organize support for customer remittances (direct deposit, credit card payments, and cheques)

Respond to customer inquiries

Attending to customers’ enquiries in person, via phone or by e-mail

Scheduling customer service orders, utilising company software

Collating and translating vehicle symptoms to repair orders that can be clearly understood and diagnosed by technical staff

Meet and greet guests in a professional manner

Sale of aftermarket products (vehicle tint and paint protection)

Creating the best possible “first impressions” for our dealership

Data maintenance

Guest follow-up via phone, mail and face to face

Assisting with events

General administration duties

Providing excellent customer service and follow-up

Develop new business opportunities through networking

Business development from existing customers

Achieving sales targets

Go above and beyond to deliver the best guest experience

Delegating and scheduling of work

Overseeing warranty

Motivating and leading the service team

Ability to maximise profitability

Reporting on department performance

Staff training and development

Scheduling customer service orders, utilising company software and achieving challenging time restraints

Collating and translating vehicle symptoms to repair orders that can be clearly understood and diagnosed by technical staff

Preparing invoices and closing repair orders promptly, consistent with company guideline

Offer finance and a full range of insurance products to all eligible customers

Ensure that all eligible products are explained in a documented, structured and disciplined way so that customers can make informed decisions

Prepare and submit finance applications

Ongoing high level of knowledge of vehicles and products

Comply with finance and insurance legislation, regulations and industry codes

To assist the Sales team with finance options

Oversee the reconditioning department

Coordinate operations of the reconditioning team

Inspect and recommend what needs to be completed

Troubleshoot

Prioritising and ensuring that jobs are completed jobs to agreed times

Preparation of vehicles for tinting

Removing door trims

Application of film

Customer Service

Multitask FOH responsibilities, operate POS, clean, restock, and do daily cash ups.

Maintain the Coffee equipment & assist with ordering supplies & stock.

General cleaning and set up duties

Promoting functions and events

Coordination of functions and events

Increase public awareness of the Alpine Hotel

Food and beverage service

Earn as you learn

As a Trainee, you will develop customer service skills, food and beverage skills, and barista skills

Customer service in bar and restaurant area

Taking customer booking for accommodation and restaurant