Join our successful & fast-growing Company
The Jacob Group of Companies offers a vast variety of career opportunities in the Automotive, Agricultural, Hospitality, IT & Steel Fabrication industries.
There are opportunities to develop skills in different fields throughout the company, making the possibilities endless as you continue to grow as a person.
If you feel you have the passion and drive to succeed in a diverse and ever-evolving environment, as well as being a customer-focused team player apply today.
We offer :
- Long term employment
- An ongoing personal development program
- In house and franchise training
- A modern, clean and efficient working environment
- Employee Benefits & Discounts
Employee Benefits:
- Accommodation Discounts
- Movie Ticket Discounts
- Servicing Discounts
- Vehicle Purchase & Hire Discounts
- Special Banking Rates
Service Advisor/Aftersales Support – Wodonga
Assist customers via phone, email and face to face
Scheduling customer service orders, utilising company software
Collating and translating vehicle symptoms to repair orders that can be clearly understood and diagnosed by technical staff
Opening and closing of repair orders
Parts interpreting
Ordering parts
Processing of warranty
Guest follow up
Full Time Guest Experience Manager – Wodonga
Build Guest Experience Culture within the dealership
Attention to detail
Sales ability
Follow up
Excellent communication
To nurture existing guest relationships
Develop new guest relationships
Creating the best possible impressions for our dealership
Positively promote our dealership and offerings
Handling customer complaints
Guest follow-up via phone, mail and face to face
Data maintenance
Assisting with events
Hit KPIs and targets
Production Manager – Wodonga
Program & manage daily work scheduling for all smash repair processes
Troubleshooting & allocating work effectively
Effective management of quality control, including check-in/out of incoming vehicles & inspection of outgoing vehicles
Ensure the team is efficient and productive
Motivate, monitor & support staff in their daily activities
Carry out repairs to smashed/damaged motor vehicles
Quality control
Report to Operations Manager
Restaurant Manager – Bright
Ensure seamless operation
Offer exceptional and memorable customer service
Manage with efficiency and accuracy
Coordinate the work of waiting staff
Oversee, motivate and train staff
Ensure policies and procedures are adhered to
Resolve any issues that arise related to hotel services
Work closely with the Marketing Manager
Work closely with the Head Chef
Work closely with the Managing Director
Duty Manager – Bright
Front of house duties
Ensure smooth running of the bar and restaurant area
Exceptional Customer Service Skills
- Be available weekends and public holidays (afternoon/evening)
- Enjoy a fast-paced, high-pressure environment
- Be able to manage a team and ensure things run smoothly
Work well in a team dynamic
Event Coordinator/Food & Beverage Assistant – Bright
Promoting functions and events
Coordination of functions and events
- Be available weekends and public holidays (afternoon/evening)
- Enjoy a fast-paced, high-pressure environment
Administration duties such as bookings, attending to enquires, etc
Increase public awareness of the Alpine Hotel
Food and beverage service
OUR FAMILY VALUES
We are proud of our values and always strive towards them in everything that we do.
PEOPLE
People are the source of our strength
We employ people that fit and have the same core values
Our people deem excellence as a habit not a goal
PASSION
Always exhibit passion in everything we do
Passion to deliver on our promises
Passion for exceeding expectations
PROFESSIONAL
Always act with integrity
Providing quality service, being reliable & responsible
Never stop learning, growing & changing
PRIDE
Take pride & care in everything we do
We are proud to do everything with our heart & mind
We take pride in contributing to our community & environment