First point of contact for IT support

Assist users with day-to-day technology needs

Troubleshoot

Create documentation

Assist with projects

Greeting customers and managing service bookings

Preparing estimates and repair orders

Keeping customers updated throughout the repair process

Liaising with technicians and the parts department

Delivering an outstanding customer experience from start to finish

Washing, vacuuming and detailing vehicles

Preparing repaired vehicles for customer collection

Buffing, polishing and presentation touch-ups

Keeping the workshop and detailing area clean and organised

Supporting the Body & Paint team where required

Carry out all aspects of spray painting

Ensure facility and spray painting equipment are in good condition

General trade assistant duties

Assist customers accordingly – over the phone, in person, via e-mail

Following up on assessments and required paperwork

Sending quotes to insurance companies, assessors and private clients

Assist client in lodging & monitoring claims

  Assist with debtors – private & insurance repairs, towing and  holding yard

Minor & Major smash repairs

Repair damaged motor vehicles with specialist equipment and tooling

Minor & Major smash repairs

Repair damaged motor vehicles with specialist equipment and tooling

Troubleshooting

Diagnosing

Servicing

Repairs

Perform routine maintenance and repairs on light vehicles, including oil changes, brake repairs, tire rotations, and engine diagnostics.

Diagnose and troubleshoot vehicle issues using advanced diagnostic tools and equipment.

Conduct comprehensive vehicle inspections to ensure all systems are functioning properly.

Keep accurate records of all maintenance and repair work.

Communicate effectively with customers and team members regarding vehicle issues and repairs.

Maintain a clean and organized work environment.

Website updates

Monitor customer comments and messages from social media platforms and respond accordingly 

Stay updated on the latest automotive technologies and industry trends.

Selling motorcycles, ATVs, UTVs and power equipment

Building strong relationships with customers

Assisting customers in finding the right product for their lifestyle or business

Managing enquiries in-store, online and over the phone

Helping create an exceptional customer experience from enquiry to delivery

Providing professional and courteous customer service to our motorcycle owners

Accurately diagnosing and estimating repair costs for motorcycle servicing and maintenance

Communicating with customers to provide regular updates on the status of their motorcycle repairs

Efficiently processing warranty claims and liaising with manufacturers to ensure timely resolution

Maintaining detailed records of all service and warranty work performed

 Parts interpretation

Supporting the wider service and parts team as needed to ensure smooth operations

Proven experience in a similar customer-facing role

Excellent communication and interpersonal skills to effectively liaise with customers and colleagues

Proficiency in Microsoft Office suite and experience with warranty claims management software

A keen eye for detail and the ability to work efficiently in a fast-paced environment

A passion for providing exceptional customer service and a commitment to continuous improvement

Assisting with the preparation and cooking of quality meals.

Learning a variety of cooking techniques across different menu styles.

Preparing ingredients and maintaining food quality standards.

Following food safety and hygiene requirements.

 Keeping the kitchen clean, organised and well-stocked.

Working closely with experienced chefs and learning every day.

Contributing to a positive and supportive team environment.

Full-time opportunities

Part-time opportunities

Casual opportunities

Depending on your experience, you’ll be involved in:

·       Preparing and cooking high-quality meals

·       Assisting with food preparation and presentation

·       Maintaining a clean, organised and safe kitchen

·       Supporting the team during busy service periods

Earn as you learn

As a Trainee, you will develop customer service skills, food and beverage skills, and barista skills

Customer service in bar and restaurant area

Taking customer booking for accommodation and restaurant